6tk Privacy Policy
Protecting your personal information on the 6tk platform is our top priority. This policy describes how your information is collected, used, and kept secure.
Introduction and Scope
This privacy policy applies to all services on the 6tk platform. By using our website, you agree to this policy.
6tk ("we", "our", "platform") provides a mobile-first online casino and betting service for users in Bangladesh. We believe every user's personal information is extremely valuable and it is our responsibility to protect it with the utmost care.
This privacy policy tells you what information is collected when you register, log in, or use any service on 6tk, how it is used, who it may be shared with, and what rights you have. This policy applies only to individuals aged 21 or older.
By continuing to use our website, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services.
1. What Information We Collect
1.1 Information Provided at Registration
When you create an account on 6tk, we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency and language settings
1.2 Financial Transaction Information
We need certain financial information to process deposits and withdrawals:
- bKash, Nagad, Rocket, or bank account number
- Transaction amount and time
- Reference number required for transaction verification
We never collect your full PIN or password. Financial information is always protected through SSL encryption.
1.3 Automatically Collected Information
When you use our platform, some technical information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and page visit history
- Cookie and local storage data
- Referrer URL (where you came from)
1.4 Support and Communication Information
When you contact us through our 24/7 live chat support or by email, we store a record of that conversation. This is used to improve our service quality and to help you better in the future.
2. How We Use Your Information
6tk uses the information we collect for the following purposes:
- Account management: To create, verify, and manage your account.
- Identity verification (KYC): To confirm your age and identity and to prevent fraud.
- Financial transactions: To process deposit and withdrawal requests.
- Service improvement: To improve our gaming experience and platform performance.
- Customer support: To resolve your questions and issues quickly.
- Security: To detect suspicious activity, prevent fraud, and ensure account protection.
- Responsible gaming: To monitor your gaming behavior and offer assistance when needed.
- Promotional communications: To inform you about bonuses, offers, and updates with your consent.
- Legal compliance: To comply with applicable laws and regulations.
3. Cookies and Tracking Technology
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 6tk uses the following types of cookies:
- Essential cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
- Performance cookies: To analyze which pages of the website are used most.
- Functionality cookies: To remember your preferences and settings.
- Targeting cookies: To show relevant offers based on your interests.
You can disable cookies through your browser settings. However, some features of the platform may not work properly as a result.
4. Sharing Information with Third Parties
6tk never sells your personal information or gives it to third parties for commercial purposes.
We may share information in the following limited circumstances:
- Service providers: Payment processors (bKash, Nagad, Rocket), technology infrastructure partners, and game software providers who help operate our services. These parties will only receive the information necessary for their own operations.
- Legal obligations: If a law enforcement agency or relevant authority requests information through a legal order, we are required to provide it as part of legal compliance.
- Fraud prevention: Information may be shared with relevant authorities to prevent suspicious account activity or money laundering.
- Business transfers: If a merger or acquisition occurs, your information may be transferred to the new owner — but the terms of this policy will still apply.
- With your consent: Information may be shared with certain other parties if you give explicit permission.
5. Methods of Data Protection
Technical Security
6tk uses the following methods to protect your information:
- SSL/TLS encryption: All data transfers on our website and app are secured with high-grade encryption technology.
- Password hashing: Your password is not stored directly — only a one-way cryptographic hash is stored.
- Firewall and anti-fraud system: Suspicious activity is detected and blocked in real time.
- Two-factor authentication (2FA): An option to add an extra layer of security to your account.
- Regular security reviews: Our systems are verified through regular security audits.
Organizational Security
Only authorized staff will have access to your personal information, and they are bound by strict confidentiality agreements. In the event of a data security breach, we will act quickly and notify you if necessary.
We acknowledge that no digital method is entirely infallible. We make every effort to ensure the protection of your information by following industry-standard best practices.
6. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
- Active account: All information is retained while the account remains active.
- Closed account: Even after an account is closed, financial transaction records are kept for a defined period as required by law.
- Customer support communications: Retained for a reasonable period for issue resolution and service quality improvement.
- Technical logs: Retained for a limited period for security review purposes.
After the defined period, information is securely deleted or converted in a way that prevents you from being identified.
7. Your Rights
As a user of the 6tk platform, you have the following rights:
You can find out what information we hold about you and receive a copy of it.
You can request that any inaccurate information about you be corrected.
In certain circumstances, you can request that your information be deleted.
You can request that the use of your information be limited for specific purposes.
You can receive your information in a common format.
You can object to the use of your information for marketing or other purposes.
To exercise these rights, send an email to [email protected] or contact our 24/7 live chat support. We will process your request as quickly as possible.
8. Protection of Minors
6tk is strictly for individuals aged 21 or older only. We do not knowingly collect information from any minor.
We use effective age verification methods. If we become aware that a minor's information has been collected, we will immediately delete that information and close the associated account. If you believe a minor is using our platform, please contact us at [email protected].
9. Changes to This Policy
We may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform.
The date of each update will be noted at the top of this page in the "Last Updated" section. If you continue using 6tk after a change, you will be considered to have agreed to the new policy. We therefore recommend reviewing this policy regularly.
If you need any previous version of the policy, please contact us — we will try to provide it upon request.
10. Responsible Gaming and Data Protection
6tk takes responsible gaming very seriously. We may use information about your gaming behavior to protect you — for example, by identifying patterns of excessive betting and offering assistance. This information is never used for commercial purposes.
You can set limits on your account if you wish — such as a daily deposit limit or a temporary self-exclusion. To learn more, visit our Responsible Gaming page or speak with us via live chat.
Contact Us
If you have any questions or concerns about this privacy policy, please get in touch with us.
24/7 Live Chat — Support in Bengali